Returns, Exchanges and Refunds

We make returns and exchanges easy.

Buy with confidence, we offer a 99 day money back guarantee. Within 99 days of purchase, return your socks for a refund* or exchange for a different size, no questions asked.

Our return policy lasts 99 days. If 99 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. If you are having a product issue, please email for assistance. To complete your return, we require proof of purchase.

If you need to make a return or exchange within the 99 day window, please email for a pre-paid shipping label to use to return your product.

Once your return is received and inspected, we will process the refund or exchange. If receiving a refund, a credit will automatically be applied to your original method of payment, and may take 5-7 business days to appear in your account. If exchanging for a different product, the new product will be shipped once the product being exchanged is received by our team. 

If you have a problem, we will handle it. Just send an email to

*Refunds are issued to your original form of payment only.



Whether you’re hiking in the heat or hunting in below freezing temps, alpaca fibers have thermoregulating properties to keep your feet at the perfect temperature, no matter the conditions.



Alpaca fibers are extremely water resistant, and dry much faster than merino when wet. Because alpaca fibers are hollow, moisture can’t saturate through them, so it has nowhere to go except to evaporate. Keeping your feet dry from rain, sweat, or snow.

Extreme Comfort

Alpaca fiber is one of the softest, most loftiest, natural materials available. Unlike other types of wool, alpaca does not produce lanolin oils. Lanolin oil is a wax found in merino that makes the material feel itchy. Because there is no lanolin, alpaca fibers are hypoallergenic and itch-free!