We make returns and exchanges easy.
Buy with confidence, we offer a 99 day money back guarantee. Within 99 days of purchase, return your socks for a refund or exchange for a different size, no questions asked.
Our return policy lasts 99 days. If 99 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. If you are having a product issue, please email support@hollowsocks.com for assistance. To complete your return, we require proof of purchase. Please note: we do not cover the shipping cost of returns.
If you need to make a return or exchange within the 99 day window, please visit https://hollowsocks.com/apps/redo/account to get started.
Once your return is received and inspected, we will process the refund or exchange. If receiving a refund, a credit will automatically be applied to your original method of payment, and may take 5-7 business days to appear in your account. If exchanging for a different product, the new product will be shipped once the product being exchanged is received by our team.
If you have a problem, we will handle it. Just send an email to support@hollowsocks.com.
*Refunds are issued to your original form of payment only.
