WHAT’S YOUR RETURN AND EXCHANGE POLICY?

  • You have 99 days after receiving your item to request a return
  • Free return shipping label provided (upon approval).
  • Refunds go back to your original payment method.
  • Exclusions apply (*see below).

*Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Black crew socks

STEPS TO RETURN OR EXCHANGE

  1. Visit the Returns Portal

    To start a return, head to our Returns Portal. Fill out the form and await approval before sending your item.

  2. Select Your Option

    Choose whether to return or exchange your item. If you received a free item with your order, you must return that as well to receive a full refund.

  3. Pack and Ship

    If approved, we’ll send you a return shipping label and instructions. Securely package your item and drop it off at the nearest shipping location.

  • GIFT RETURNS

    To process a gift return or exchange, you’ll still need the original order number. Once approved, we’ll issue a store credit or exchange depending on availability.

  • HOW LONG DOES IT TAKE?

    Refunds are processed within 10 business days of receiving and inspecting your return. Your bank or credit card company may take additional time.

  • ORDERED THE WRONG SIZE?

    No worries. Reach out through our Returns Portal, and we’ll help you get matched with a better option. Our team is here to help.

  • CHANGED YOUR MIND? NO SWEAT.

    We stand by every pair. I you’re not completely satisfied, you can return or exchange your socks within 99 days—no questions asked, even if they’ve been worn.

  • STILL NEED HELP?

    Our support team is here for you. You can always contact us for any return question at support@hollowsocks.com and we’ll take care of you.

DON’T JUST TAKE OUR WORD FOR IT

  • These socks keep my feet cool in the summer, even on an all day hike. In the winter they keep my feet warm but not too hot.

    - Jeff V.

  • These are the best socks I own! Comfortable and keep my feet dry!

    - Jonathan B.

  • Hands down (feet up), the best socks I’ve ever owned! I’m a high school track coach and I’m on my feet daily. These socks hold up and feel great!

    - Doug R.

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